Aikidesk is suitable for companies offering services or products and requiring an open comminication channel with their customers at all times.
Aikidesk offers affordable plans (and even a free version) for small and medium-sized companies.
Aikidesk is used by big companies with dozens of operators, accepting multiple customer requests per minute.
I’ve worked with the developers of Aikidesk for more than ten years, and had the opportunity to use an early release of the application. Aikidesk is a very configurable, yet easy to use, help desk system. The UI is clean, and the application is intuitive for customers. The developers are extremely responsive, and support is top notch. I highly recommend Aikidesk for anyone seeking a new help desk system.
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