Aikidesk is suitable for companies offering services or products and requiring an open comminication channel with their customers at all times.
Aikidesk offers affordable plans (and even a free version) for small and medium-sized companies.
Aikidesk is used by big companies with dozens of operators, accepting multiple customer requests per minute.
Providing an excellent support service to our growing customer base has been a major success for Property Portfolio Software. From an early stage we knew we needed a help desk ticketing solution that would allow us to keep a complete and accurate log of all customer support requests and would also grow to become an invaluable knowledgebase for our own support team.
We chose Aikidesk as it is incredibly easy to use and customise. We never have a day when we don’t feel that we are in complete control of all our support tickets!
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